Billing & Payments
Invoicing via Infomedics
We work with Infomedics to handle our billing. If we have your email address, you will receive your invoice digitally.
Payment terms
– Payment is due within 30 days
– If payment is late, you will receive a reminder with a 15-day period
– After that, interest and collection costs may apply
Please note: submitting a complaint or changing healthcare providers does not cancel your payment obligation.
Manage your invoice online
At www.infomedics.nl you can easily:
– Check the status of your invoice
– Pay securely via iDEAL
– Request a payment extension or arrange a payment plan
– Find answers to frequently asked questions
Insurance reimbursement
Any coverage from your health insurer will be shown on your invoice. You only need to pay the remaining balance to Infomedics.
If you have questions about your reimbursement, please contact your insurer directly.
Privacy
To process your invoice, we share your details with Infomedics. They handle your data securely and in accordance with privacy regulations. More information can be found on their website.
Need help?
For further assistance, contact the Infomedics Service Desk:
📞 +31 (0)36 20 31 900
(Mon–Thu 09:00–17:00, Fri 09:00–15:00)